Truly Travel Limited, trading as Teletext Holidays is no longer a member of Travel Trust Association, as of 29th October 2021.

All customers with upcoming Truly Travel bookings: your booking has been re-contracted with TTA Travel and your holiday will go ahead as planned. The financial protection remains in place with TTA Travel ATOL T7173. The balance, when applicable, will be collected as advised at the time of confirming your booking.

To read TTA Travel’s Booking T&Cs, please click here.

Should you wish to discuss your booking with our team, please contact us on: trulytravelbookings@ttatravel.co.uk or by calling the number provided to you on most recent updated invoice.

All costumers with bookings that have been cancelled due to Covid, who are due to receive a refund from Truly Travel are now required to submit a claims form as part of the process overseen by Travel Trust Association.

To complete the claims process, proof of payment made to Truly Travel is required for both the deposit and the balance paid.

Please note all claim submissions are required no later than 25th October 2022 Any claims submitted after this date will not be validated

If you have submitted a claims form and wish to discuss your refund , please call 0114 349 5387 or submit your query to us via the form available on the latest email sent to you.